UX & Product
Design Lead
Better products, designed for how people think, feel & behave.
Work with me
I’m good at…
Identifying unmet customer needs to drive innovation
Providing the insight for you to make better decisions
Reducing risk by validating ideas and testing solutions
UX & Product Strategy
Align your business goals with the needs of your customers and ambitions of your stakeholders. Consider the tools and services behind the scenes to ensure employees can deliver a great customer experience.
- Workshop facilitation & Design Sprints
- Stakeholder engagement & alignment
- Problem framing & prioritisation
- Value proposition design
- Service blueprinting & journey mapping
- Service design & systems thinking
User Research
With a better understanding of how users think, feel and behave, you can challenge assumptions, build empathy and support their needs.
- Qualitative & quantitative research
- UX audits & heuristic evaluation
- Accessibility audits & WCAG evaluation
- Usability testing
- Personas & behavioural segmentation
- Emerging trends & market analysis
UX & Product Design
Deliver coherent and optimal experiences across all channels, with solutions that support both the needs of the customer and the goals of the business.
- User journey mapping
- Information architecture
- Wireframes & rapid prototyping
- Interaction & UI design
- Design systems & digital brand adaptation
- HTML, CSS & JavaScript
Improve your user experience
Whether starting from scratch or improving an existing product, I can help.
Let’s talk!I’ve worked with
